Pricing
You only pay when you earn.
8% of successful rental revenue. No base fee.
No subscription, no minimum contract. In quiet spells and outside the season the software costs you nothing. Every third-party cost is listed transparently further down.
8%of successful gross rental revenue
- Basis
- the amount actually paid, not the list price
- VAT
- the 8% include VAT – nothing is added on top. If you can deduct input tax, you can reclaim it
- Billing
- withheld at payout
- Refunds
- our share is refunded with it, pro rata on partial refunds
The software is included, and everything that belongs to it – including the emails sent to your guests.
Billing
Our share is withheld at payout.
No invoice, no payment terms. What reaches you has already been settled:
- 01
Your guest pays
The payment runs through Stripe straight into your account.
- 02
8% are withheld
The remainder is paid out – there is nothing else for you to do.
- 03
You see every line
Booking total, Sunlock share and payout appear in the operator dashboard – traceable per booking.
Worked example
What a month of renting brings in
- Rental revenue 229 bookings at €35
- €8,000
- Sunlock share 8% of the amounts paid
- – €640
- Stripe fees 1.5% + €0.25 per transaction
- – €177
- In your account (gross)
- €7,183
Assumes European payment methods and no SMS. These figures are an orientation, not a statement of account.
Discount codes
The basis is always the amount paid, never the list price. If a discount campaign lowers the price, the fee is calculated on the reduced amount.
Cancellation and refunds
If a booking is cancelled or refunded, we refund our share in full – pro rata on partial refunds. You only pay for bookings that actually happened.
Stripe usually does not return its fee on a refund. A cancellation is therefore not entirely cost-neutral for you.
Not included
Three positions that are not part of the 8%
- 01Third-party
Stripe fees
1.5% + €0.25 per transaction
For European cards. Carried by the operator – Sunlock earns nothing on it.
Cards from outside the EEA differ. The current Stripe price list applies.
- 02Optional
SMS
€0.11 per SMS (Germany)
Everything works without SMS as well. You can switch it on when you need it – or stay with free email communication.
Withheld from the booking total immediately. Rates differ per destination country.
- 03Third-party
igloohome fee
2 USD per lock and month
Applies when igloohome smart locks are in use – and only for locks that actually had a booking that month. Unused locks cost nothing.
In seasonal operation the fee disappears entirely in the months without bookings.
Hardware
The hardware is yours – no rental, no leasing
Locks and mounts are and remain your property. We do not sell hardware – which is why we only recommend what suits you best.
- We recommend models, name dealers and make introductions – aiming for the best possible terms for you.
- Hardware and locks remain your property and are compatible with the system.
- We give you a realistic price range for your site up front; the manufacturers’ and dealers’ price lists are what binds.
On request
Services you can add on
Everything here is optional. You can do every step yourself and are entirely free to do so.
Installation & setup
Individual quote
You can do all of it yourself. On request we take it on or support you.
Training
First hour free
One hour is always included. Further training can be added at any time.
Custom builds
By arrangement
No fixed price, because no two builds are alike. We are glad to quote fairly once we have talked it through.
Larger operators
Below 8% possible
For large fleets (say >100 rental items) we are open to individual pricing. Do get in touch.
Did we spark your interest?
You only pay when you actually rent: no base fee, no minimum contract, no hidden costs – beyond the three positions listed above. For larger fleets we are glad to prepare an individual quote – below the 8% as well.